Showing posts with label insurance. Show all posts
Showing posts with label insurance. Show all posts

Thursday, August 7, 2008

Show me the money!

If I knew how to do a backflip, I would...right off of my NEW roof. That's right, we are on our way to getting an all new roof!

Today our insurance company sent out their "Catastrophe" claims adjuster and her manager and after a couple of hours spent examining our shoddy roof and the all of the damage that occurred almost a year ago, they told us they were going to give us the money for an all new one because "it is the right thing to do." Actually, the "right thing to do" would have been to have totalled it out last year. I'm not complaining; I'm just saying...

Anyway, they will be cutting the check tomorrow and our roofer will start in a month or so when he and his crew won't instantaneously melt.

Until then, I have to choose house colors, roof colors and whether or not to build a front porch.

Tuesday, July 22, 2008

Waiting...not so patiently

The first of August- that is when our insurance company is sending out yet another claims adjuster. This time they are sending out their "Catastrophe Claims Adjuster" because they want yet another set of eyes to look at the roof.

It doesn't seem to matter that the last adjuster they sent out told us that if we could prove we had no roof decking he would replace the roof; because we now know, beyond a shadow of doubt, that we have no roof decking. Our insurance guy claims that said adjuster made no sort of comments like that to him. Yeah right!

This is beyond ridiculous at this point in time and the fact that they are making us wait until August just angers me that much more (that is putting it mildly). Having made our claim in August of 2007, you would think that they would try and speed things along a little more than this.

On top of that wonderful news, I have been told by my husband that we are at a standstill with any other projects regarding this house until the roof is taken care of...at this rate, that could be for another year - or 10.

Thursday, July 17, 2008

When did they close our case?

So, I think we are FINALLY making a little bit of headway on our insurance claim...good thing too, since it has only been a year since initially filed (can you sense my sarcasm yet?). Our insurance company has actually decided to reopen our case! Which is FABULOUS, especially since I wasn't even aware that it had been closed in the first place- although, that might just explain all of those phone calls that have gone unreturned for over three months.

Anyway, they are reopening it only after a local insurance agent (whom we don't even use - gotta love small town life) had his own roof adjuster come out and take a look at our roof; which coincidentally had been deemed "Damage Free" by our own insurance company, not once but three different times (see earlier post).

Friendly new roof adjuster guy's findings were quite different than that of our insurance company but were well in-line with what our roofer had found. Friendly new roofer guy said the roof was not only totaled but it didn't even meet some Oklahoma law - supposedly, all Oklahoma homes are to have roof decking...ours, shockingly, does not.

But that is the way this house seems to operate and here we are again at square one with our insurance claim...maybe this time the insurance company will actually get it right. The funniest part of the whole thing, if they find our roof worthy of replacing, is that now they will have to shell out even more money due to inflation over the past year...ha ha!

Tuesday, June 24, 2008

Hope still floats

Last year, our house was pounded by Tropical Storm Erin; which is really quite funny in and of itself since we are completely landlocked here in western Oklahoma. Never-the-less, our house fell prey to its destructive path; and even being 9 months pregnant at the time, I remember that evening so vividly…of course that could be because I am reminded on a daily basis of its wrath as the patchwork of a job ("It's only temporary...", "It's just until we get this insurance thing taken care of...") graces my front room and welcomes me home to my “Money Pit.”

When we went to bed on the evening of August 18, 2007 it was raining fairly hard with no end in site. Remembering that our front windows were prone to leakage if the wind and rain blew just right, I got up to check on it. The front rooms were more-or-less flooding. Water was quickly seeping through the door and windows. I quickly pushed our what furniture we had in there (which coincidentally was very little since I have yet to decide what to do with these rooms) and ALL of my son’s toys to the center of the rooms, away from the windows, and grabbed towels, sheets and old T-shirts to place about the rooms. Thinking I had it all under control, I once again retired for the evening.

An hour or so later I was awakened by a dripping sound. Yet again, I made my way to the front of the house. This time I was greeted by rain water dripping from the ceiling not only in the aforementioned front room but also in our living room. This time I grabbed buckets, bowls and pots and placed them about the rooms; and once again, feeling I had everything under control, I waddled back to bed.

An hour later, I was woken up yet again; but this time it was by a loud crashing noise. Because it was so loud, my husband actually got up with me to see what had fallen. We assumed one of our ceiling fans had fallen…unfortunately, we were very much mistaken. Our entire ceiling in our front room had collapsed, bringing down with it all the decades-old insulation…and yes, it all fell onto everything that I had previously pushed to the center of the room. I couldn't help but plop down in the middle of the doorway and bawl. If that didn't send me in to labor, I was convinced nothing would. So, for almost a year now we have fought tirelessly with our insurance company over the need for a new roof. We have had three different representatives venture out to our abode and all three have had different reasons for their not giving us money to replace said roof. All have conclusively stated, however, that our roof is not damaged…despite the fact that whenever it rains I have around seven rooms that leak, despite the fact that my back porch continues to fall apart under the pressure of the wind and rain, and despite the fact that every time I mow the lawn, I find more shingles in my yard and planting beds…no roof damage here though.
A local insurance agent in our small town, heard our story through the grapevine (imagine that), and has offered to help us get everything taken care of. I guess he does a lot of work with our insurance company on a regular basis and agrees that something is amiss with the whole ordeal. I will be thrilled if he can at least get them to return a phone call.

So anyway, maybe, just maybe, this time next year, I will have a new roof, non-leaking rooms, and a front entrance that I am proud to come home to...of course, with my grand and of course costly ideas which exceed our income...well, you know how that goes.